Terms & Conditions

• OPD consultation: For Silver Smart Health Card- 2 free Consultation worth INR 1,000 with Max INR 500 off per consultation; For Gold Smart Health Cards 3 free Consultation worth INR 1,500 with Max INR 500 off per consultation; For Platinum & Diamond Smart Health Cards Unlimited OPD consultation with Max INR 500 off per consultation. It includes Physical consultation or Video consultation at or from the doctor's office/ Hospital/ Nursing home.
• Lab & Diagnostics: Includes both NABL and Non-NABL Labs. Trusted labs: Every test booked via Family OPD® is conducted by an ISO or NABL certified lab that is 100% verified and trustworthy. At Family OPD®, you save at every step! On diagnostic tests, get up to 80% OFF on various tests and test packages.
• Free home visit– For Silver and Gold Smart Health Card Sample collections will be done at a minimum billing of INR 1,000 and above and For Platinum & Diamond free sample collection will be available.
• Pharmacy: 20% - 80% discount applicable only for Generic medicines.
• Free home delivery – Free home delivery of medicine depending upon the availability of the medicine.
• Reports (Timely & accurate): Once collected, samples will be sent to labs for processing.
• Hospital assistance program if applicable.
• All the Smart health card oers will be accepted at select Foreign OPD clinics/ Hospitals/ Labs & Diagnostic centers and Pharmacy-only.
• *Medical package is only available for 1 person.
• *Cancer Marker's tests will be done depending upon the doctor's advice.
• Priority Lab Check-in is only available at Concierge care clinics.
• Priority Delivery is only available at Concierge care Pharmacy